RH
Ray H
1 reviews | Active since Jul 2014
30 Nov 2020, 16:18
LG call ctr bad service
Called the call center and needed to speak to a technical person and was told I cannot and when asked to speak to the supervisor I was told I cannot speak to the supervisor by the call center agent and she cut me off called three times and was cut off every time If this is how LG treats I will never purchase any of their products I also cannot find the headoffice pnone number on the website Ray
Helpful (0)
Replies (2)0
Replies (2)LG Electronics's replyOfficial
30 Nov 2020, 16:39Good Day. My Name is Reuben from LG Customer Care Cente. thank you for your message.
Please dial the toll free number and ask for Vinesh.
***and then select option 3
Warmest Regards
LG Customer Care
Please dial the toll free number and ask for Vinesh.
***and then select option 3
Warmest Regards
LG Customer Care
LG Electronics's reply30 Nov 2020, 16:39
Official
Good Day. My Name is Reuben from LG Customer Care Cente. thank you for your message.
Please dial the toll free number and ask for Vinesh.
***and then select option 3
Warmest Regards
LG Customer Care
Please dial the toll free number and ask for Vinesh.
***and then select option 3
Warmest Regards
LG Customer Care
RH
Ray H's updateReviewer Update
01 Dec 2020, 17:53I contacted the person who I was advised to who said he would get a technician to contact me and it has not happened It looks like if you need some simple technical help you will not get it from LG This in mind I would not use any of their products as it seems that one will never be helped My advise is to use the oppositions equipment.
RH
Ray H's update01 Dec 2020, 17:53
Reviewer Update
I contacted the person who I was advised to who said he would get a technician to contact me and it has not happened It looks like if you need some simple technical help you will not get it from LG This in mind I would not use any of their products as it seems that one will never be helped My advise is to use the oppositions equipment.
