RH
Ray H

1 reviews | Active since Jul 2014

30 Nov 2020, 16:18

LG call ctr bad service

Called the call center and needed to speak to a technical person and was told I cannot and when asked to speak to the supervisor I was told I cannot speak to the supervisor by the call center agent and she cut me off called three times and was cut off every time If this is how LG treats I will never purchase any of their products I also cannot find the headoffice pnone number on the website Ray

0
Replies (2)
LG Electronics
LG Electronics's reply30 Nov 2020, 16:39
Official
Good Day. My Name is Reuben from LG Customer Care Cente. thank you for your message.

Please dial the toll free number and ask for Vinesh.

***and then select option 3

Warmest Regards
LG Customer Care
RH
Ray H's update01 Dec 2020, 17:53
Reviewer Update
I contacted the person who I was advised to who said he would get a technician to contact me and it has not happened It looks like if you need some simple technical help you will not get it from LG This in mind I would not use any of their products as it seems that one will never be helped My advise is to use the oppositions equipment.