GV
Gerrit V

1 reviews | Active since Sept 2017

05 Mar 2021, 12:15

LG, C-Surance and Cell C - No feedback - ever...

They have had my LG Q Stylus Plus for more than a week and no feedback on any repair provided.

0
Replies (2)
LG Electronics
LG Electronics's reply08 Mar 2021, 13:34
Official
  Good day,

My name is Reuben from LG Customer Care,

I do apologize for the bad experience that you have had to endure.

I am in the process of lodging a formal complaint on the system regarding the issue you are experiencing. I will revert with your reference number shortly.

An LG representative from the complaints department will then contact you in order to resolve the issue that you are experiencing.

Warmest Regards
LG Customer Care 
LG Electronics
LG Electronics's reply08 Mar 2021, 15:52
Official
Thank you for your patience.

Your reference number is as follows: VCU***

An LG representative from the complaints department will contact you shortly in order to resolve your issue.

Warmest Regards
LG Customer Care