1 reviews | Active since Jan 2020
LG bad quality control, bad service, useless call-centre!!
LG bad quality control, bad service, useless call-centre!!
Bought 55' TV 28 NOV 19 that TV worked for just over a week. Had to wait over two weeks for the store to get more stoke in. After waiting two weeks for the new TV I take it home happy days, 6 days later the new TV picture looks like and Xray. Try to call LG phones just ring, send them a Whatsapp nothing, send them a Facebook message and finally get a response. I send all relevant information get told all sorted your replacement TV will be ready on the 6th JAN 20. I call in on the 6th check all is ok and can I come to collect the TV, no one knows anything about it and the consultant that I was working with is off so they can't get any of information off his system I must call back when is working!! After many calls and emails, I get told ok new TV is coming up from Durban should have it here between 2 and 5 days. Called today and no one knows where the TV is or when it will be JNB. The consultant tells me "just wait for us". I have been waiting since DEC and this is the second LG TV to stop working. Do not buy LG!!!!!
As per our discussion on Monday, your TV arrived today and will be delivered to you today.
Warmest Regards
LG Customer Care
As per our discussion on Monday, your TV arrived today and will be delivered to you today.
Warmest Regards
LG Customer Care
Please see below picture in the comments. This is the second LG TV to have a white spot in the bottom corner.
Please see below picture in the comments. This is the second LG TV to have a white spot in the bottom corner.
