LG BAD AFTER SERVICE

Bought a LG tumble dryer May 2022 from Makro Milnerton Branch. After 1 year my tumble dryer has stopped working, gives me an error code tE3. I called Makro to log a call out which they have done and also advised that I directly give LG a call and log a call out to my house. I did so about a week ago, they then continue to say that they'll call their service centre and get someone to return my call in a few minutes. No one ever returns the call. At 4pm Wednesday afternoon I decided to call the service centre myself where a lady advised me to call back in the morning because the person I need to speak to have already left. Next morning I called and left my number - nobody has returned the call. I just called multiple numbers of LG AGAIN only for the lady to advise me that I need to bring in the machine to them and they will keep it there until it's repaired and I can collect again. I told her that I live 110km from their repair centre and that the fault is not mine? Surely they can send someone out to me. She advised that unfortunately they can't and that I need to bring it in and collect, there's nothing else they can do for me. The after service I have received from LG is pathetic to say the least. I have to spend money to bring the machine to them that is still under warranty. They refuse to come out to where I live even though the fault is theirs. I am already regretting changing most of my home appliances to LG. VERY BAD after service I'm currently receiving.