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vuyo G

1 reviews | Active since Jul 2013

18 Feb 2022, 12:31

LG 55" smart TV

We bought a supposedly LG Tv in 2017, its supposed to be able to connect to the internet but for some reason it doesnt haave the on/off button of the wifi, we were advise to update software but how do we do that if we cant connect to the internet, we called LG customer care it rings till it drops.. Can anyone frim LG help us, we have a smart tv thats just a box, it cones with built-in Netflix but cant eve access it.. Im very disappointed at the LG brand

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Replies (1)
LG Electronics
LG Electronics's reply28 Mar 2022, 11:21
Official
Good Day. Thank you for contacting LG Customer Care Center. Thank you for bringing this issue to our attention and we are sorry to hear about your bad experience.  

Kindly note that your complaint has been escalated and noted by management. They will be in contact with you with further feedback. The reference for the complaint is as follows: VCU***

Kind Regards
LG Customer Care.