1 reviews | Active since Oct 2014
LG 3D - so called Smart TV - Bad Repair Service
My (R10K) 3D \so called Smart TV which I purchased a mere 6 moths ago has been giving me issues at the HDMI ports. <br> <br> The TV does not see my AV receiver. I reported it to LG Cape Town and a technician arrived very soon after my call was placed and advised me that the PC board was faulty and needed be replaced in warrantee<br> This is however where the support stopped. 3 weeks later I have not heard back from LG and every time I call them they give me the same lame excuse. They need to physically check if the spare PC board has arrived from Johannesburg. Surely it does not take 3 weeks for parts to arrive.<br> <br> The TV no longer plays 3D movies and I cannot us my AV Receiver.<br> <br> Buying a LG smart TV - not so SMART - I want my money back"
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvience you have received. we have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvience you have received. we have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
