LG 3D Smart TV Remote

<p>I bought a LG 49" 3D Smart TV about 6 months ago from Tafelberg Meubels in Strand. The remote stopped working about two weeks ago and I've sent it in to Tafelberg meubels for repair as the unit is still under warranty. </p> <p>I got the notification from Tafelberg Meubels today that the remote is not repairable and that I should buy a new one for R466 because remotes are accessories and not part of the warranty. I went to the store, obviously not happy, and they phoned LG in front of me to confirm that the remotes are not under warranty. I have to add that there are no signs of damage to the unit (as it is used in a carpeted room) and the cause isn't water damage either.</p> <p>I would like to know from LG Electronics how they can state that a remote is an accessory? A Smart TV cannot be used without its remote!?</p>