SS
Sean S
1 reviews | Active since Jan 2014
13 Apr 2015, 10:01
Lack of Service
I posted a report on the 9th March regarding my HIFI system purchased that could not be repaired and the lack of service from LG regarding this, I was contacted a week later by a Willie from LG, he was going to try and help, and so LG service (or lack thereof) dismal support continues, to date no feedback and cannot get hold of him at all. So my initial bad complaint was justified.
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LG Electronics's replyOfficial
13 Apr 2015, 10:12Hello seanswart,
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us now their needs on concerns. This complaint is escalated to Willie in our Spares Dept.
Kind Regards.
LG Customer Care.
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us now their needs on concerns. This complaint is escalated to Willie in our Spares Dept.
Kind Regards.
LG Customer Care.
LG Electronics's reply13 Apr 2015, 10:12
Official
Hello seanswart,
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us now their needs on concerns. This complaint is escalated to Willie in our Spares Dept.
Kind Regards.
LG Customer Care.
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us now their needs on concerns. This complaint is escalated to Willie in our Spares Dept.
Kind Regards.
LG Customer Care.