Lack of feedback and attitude

Took my Solardom microwave in on Monday the 2nd to have it repaired, it was said that the ''Wave Guide'' was the problem,Paid the R200 inspection fee and was told that that would be refunded off the cost of the repair and that the waveguide would be about R60 to R80.They would sms the amount to me,By Friday the 6th had heard nothing, so I phoned,was told that the Magnatron was faulty as well,??????, how would I know,they won't repair it until I pay for it, So what was a reasonable repair charge is now R735 ,minus my R200 deposit,R535, and I will only get it back on Monday the 9th.Had I not phoned,I doubt they would have phoned or sms'd me, Load shedding was blamed,give me a break, sms's aren't affected by Eskom,Just a bad service level and in my opinion adding on costs that I have no way of disputing.Initial reception on Monday was very good, friendly staff etc. and then it just went down hill, Will do an eft for the amount and will see what transpires.<br> A bad taste in my mouth from what started off well, as a pensioner that is a lot of money that was not expected,had the level of service been better it would have been more palatable.<br> Regards<br> Dave