SH
Stuart H
1 reviews | Active since Aug 2011
27 Aug 2019, 09:32
Lack of aftersales service
LG Electronics customer care / aftersales service is poor. I have logged queries and complaints which just get marked off as complete with no-one coming back to me. The complaints numbers provided are permanently engaged and there is no direct email address. They are very good at hiding behind systems and call centres.
Helpful (0)
Replies (2)0
Replies (2)
LG Electronics's replyOfficial
27 Aug 2019, 10:19Good day Stuart.
Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.
LG Customer Care.
LG Electronics's reply27 Aug 2019, 10:19
Official
Good day Stuart.
Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.
LG Customer Care.
SH
Stuart H's updateReviewer Update
04 Sept 2019, 11:58Hello,
Thank you for resolving this matter, much appreciated.
Regards,
Stuart
Thank you for resolving this matter, much appreciated.
Regards,
Stuart
SH
Stuart H's update04 Sept 2019, 11:58
Reviewer Update
Hello,
Thank you for resolving this matter, much appreciated.
Regards,
Stuart
Thank you for resolving this matter, much appreciated.
Regards,
Stuart