L G Electronics

I bought a "LG NEOCHEF MICRO" microwave oven on the 5th July 2024 at OK furniture shop. After the 3rd time of using this microwave on separate days for only 3 minutes at a time to warm milk, it went dead. Took it back on the 10th of July 2024. Unfortunately I was informed by LG electronics that... & I quoted... "According to LG Electronics policy, this is customer misuse & resulting to warranty void. Customer must pay for all the repair cost" So, according to to LG Electronics, I the customer misuse my microvave that I bought Cash - R3399, after using this microwave for 9 minutes on separate days. I myself replaced the plug that was melted on 1 point & therefore I void my warranty of 2 years on this microwave & maybe 10 years on the "Smart Inverter Magnitron" because LG Electronics does NOT want to replace the plug. After I replaced the plug, I put this plug of the microvave back into the red surge plug, back into the wall socket & since then, the microwave was operating fine... 🤔 The electrician noted that the plug that I removed from the microwave, points was thinner than the normal plugs that we use on any other appliances... That could be the reason why the microvave operates fine with the ordinary new fitted plug & burned with the thinner fitted plug that was on the microvave when I bought it. SÓ NOTE! THINK BEFORE YOU PURCHASE A LG appliance... LG stands NOT for "LIFE IS GOOD" IT STANDS FOR "LOOKS GOOD" Regards Dissatisfied & Disappointed LG Customer.