JW
Jolene W
1 reviews | Active since Mar 2009
19 Apr 2016, 15:12
J Wahl - still waiting feedback on Solardom
I have had my Solardom for about 4/3 years - don't have invoice at the moment - Since Dec last year my Solardom has been back and forth to the repair centre in CPT. The could not figure what the fault is so they gave me discount on a new item = ? R3500 to pay in. Its not my fault they can't find the problem, why must I pay for a new one - JUST find the fault, quote me and then I will weigh up options<br> <br> I have sent emails, messages via FB and had phone call and still no feedback - Shocking service!!!!<br> <br> Do I need to make a bigger noise that Solardom is not worth the it!!<br> <br>
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Replies (1)LG Electronics's replyOfficial
19 Apr 2016, 15:21Hello mojo1706,
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
LG Electronics's reply19 Apr 2016, 15:21
Official
Hello mojo1706,
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
