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nita B
1 reviews | Active since Dec 2020
08 Mar 2021, 09:36
Incomplete aircons
LG electronic supp**** incomplete aircons. ON the LG9000 and LG18000 installation pamphet is clearly shows parts which should be in the box, but it is not included.They expect that the consumer should except incomplete aircons. Even though there are clearly proof on the pamphet what should be in the box and what should be additionallly purchased.
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Replies (3)
LG Electronics's replyOfficial
08 Mar 2021, 13:35 Good day,
My name is Reuben from LG Customer Care,
I do apologize for the bad experience that you have had to endure.
I am in the process of lodging a formal complaint on the system regarding the issue you are experiencing. I will revert with your reference number shortly.
An LG representative from the complaints department will then contact you in order to resolve the issue that you are experiencing.
Warmest Regards
LG Customer Care
My name is Reuben from LG Customer Care,
I do apologize for the bad experience that you have had to endure.
I am in the process of lodging a formal complaint on the system regarding the issue you are experiencing. I will revert with your reference number shortly.
An LG representative from the complaints department will then contact you in order to resolve the issue that you are experiencing.
Warmest Regards
LG Customer Care
Best regards,
LG Electronics's reply08 Mar 2021, 13:35
Official
Good day,
My name is Reuben from LG Customer Care,
I do apologize for the bad experience that you have had to endure.
I am in the process of lodging a formal complaint on the system regarding the issue you are experiencing. I will revert with your reference number shortly.
An LG representative from the complaints department will then contact you in order to resolve the issue that you are experiencing.
Warmest Regards
LG Customer Care
My name is Reuben from LG Customer Care,
I do apologize for the bad experience that you have had to endure.
I am in the process of lodging a formal complaint on the system regarding the issue you are experiencing. I will revert with your reference number shortly.
An LG representative from the complaints department will then contact you in order to resolve the issue that you are experiencing.
Warmest Regards
LG Customer Care
Best regards,
nB
nita B's updateReviewer Update
08 Mar 2021, 15:22Thank you.
nB
nita B's update08 Mar 2021, 15:22
Reviewer Update
Thank you.
LG Electronics's replyOfficial
08 Mar 2021, 16:05Thank you for your patience.
Your reference number is as follows: VCU***
An LG representative from the complaints department will contact you shortly in order to resolve your issue.
Warmest Regards
LG Customer Care
Your reference number is as follows: VCU***
An LG representative from the complaints department will contact you shortly in order to resolve your issue.
Warmest Regards
LG Customer Care
Best regards,
LG Electronics's reply08 Mar 2021, 16:05
Official
Thank you for your patience.
Your reference number is as follows: VCU***
An LG representative from the complaints department will contact you shortly in order to resolve your issue.
Warmest Regards
LG Customer Care
Your reference number is as follows: VCU***
An LG representative from the complaints department will contact you shortly in order to resolve your issue.
Warmest Regards
LG Customer Care
Best regards,