I remember why I stop buying LG products

Contacted LG Monday to repair my fridge. They sent me a mail Monday Morning. I rep**** giving them the required information. Wednesday contacted them again. Was told they had not received my mail. I resent my mail and received a invoice which I paid for immediale and sent confirmation to LG. Friday phoned them again and was told that they had received the payment to contact from them how ever. Put through to techical department to be told that they had given the tech the information. He would call 1/2 an hour before arriving when he was in the area. Do they expect some one to wait the whole day? No appointment made? This after you pay them R450.00 for the pleasure. When you phone the reception answers\ How can I make your day". Had problems with previous LG products. Will never buy the brand."""