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shelley R

1 reviews | Active since Mar 2014

28 Mar 2019, 18:18

How to get the attention of LG SA - any advice?

I would like some advice on how to bring an issue to the attention of LG South Africa. I have had some trouble with the LG repair agent in the Western Cape. Over 2 weeks ago I described the issue to LG SA via the form on their website, but I have not had a reply yet. I do not wish to phone, as I will then have no written record of the exchange. I would like a way to contact them in writing in a way that will get a response. Does anyone have advice?

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Replies (1)
LG Electronics
LG Electronics's reply29 Mar 2019, 07:18
Official
Good day Shelley.

Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly. 

Kind Regards.
LG Customer Care.