JM
Juju M
1 reviews | Active since May 2022
20 May 2022, 13:07
How I wish you can have ubuntu towards your customers is all I'm asking for.
Hi LG,
For the past years I use to think Eskom was the worse service provider in South Africa well that still correct but y'all are definitely number 3 after a network provider I will not mention.
I bought an LG washing machine and it died before it's time as I was warned , the worse part is that your call center refused to meet me halfway, your field agents are way too expensive (appointed by your call center).
How I wish you can have ubuntu towards your customers is all I'm asking for.
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LG Electronics's replyOfficial
23 May 2022, 08:59 Good day, my name is Olivia from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
LG Electronics's reply23 May 2022, 08:59
Official
Good day, my name is Olivia from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care