MP
Marnes P
1 reviews | Active since Feb 2016
12 Sept 2022, 08:38
Have to drive 100km+ to repair expensive Soundbar that is not even a month old.
Recently bought a R16000 Soundbar, but having technical issues where the device stops working after about 45min of watching a show. I then have to unplug the device and replug it in for it to work, for 30-60min then it repeats. Now they expect me to drive for 100km+ to have it fixed... Rather spend your money somewhere else.
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Marnes P's updateReviewer Update
12 Sept 2022, 16:47This is ridiculous I am not going to take a day leave to drive through to Midrand to wait a few weeks for something to get repaired that I paid R16000 for less than a month ago.
MP
Marnes P's update12 Sept 2022, 16:47
Reviewer Update
This is ridiculous I am not going to take a day leave to drive through to Midrand to wait a few weeks for something to get repaired that I paid R16000 for less than a month ago.
LG Electronics's replyOfficial
13 Sept 2022, 08:22Good day, my name is Olivia from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to our LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to our LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
LG Electronics's reply13 Sept 2022, 08:22
Official
Good day, my name is Olivia from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to our LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to our LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care