Great Service and Support from LG Electronics

Over the past weekend my LG dishwasher (which is 5 years old now) developed a water leak and then tripped the main power switch on the distribution board. I contacted the LG call center this morning (Monday) and asked if I could book someone to have a look at the machine. Because the dishwasher is 5 years old I was expecting a large bill or that I would need to replace the unit. I contacted the call center at 10h15 and was then contacted by a technician by 10h50. The technician arrived at 11h30 and quickly found that there was a fault in the main pump assembly. My heart sank because I didn't know what this was but it sounded expensive. I asked him how much this part cost and he told me that it was covered by a 10 YEAR warrantee... he went to his van, pulled out a brand new main pump assembly, and finished the job in the time it took to have a cup of coffee. So a MASSIVE thumbs up to LG... great service. I couldn't ask for more.