Great and Ethical Service
I have to give LG huge kudos for the way they have handled my problem with an OLED TV which has suffered significant burn-in (if you have an OLED be extremely careful about watching CNN). I was very pessimistic that they would help so was very tense to start with. They offered to replace the TV without me needing to ask. The service and ethical behaviour is highly commendable - unusually good service in this day and age. Thanks LG and ensuring you have brand loyalty for life - not only is the picture quality of OLED TVs jaw dropping, the post sales service is excellent.
Helpful (0)
Replies (3)0
Replies (3)
LG Electronics's replyOfficial
05 Aug 2019, 08:32Good day Alun.
Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.LG Customer Care.
Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.LG Customer Care.
LG Electronics's reply05 Aug 2019, 08:32
Official
Good day Alun.
Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.LG Customer Care.
Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.LG Customer Care.
's updateReviewer Update
09 Aug 2019, 09:04I’m very surprised that I post a positive review about LG and say very good things about them but in their response they apologies?? This is really weird
's update09 Aug 2019, 09:04
Reviewer Update
I’m very surprised that I post a positive review about LG and say very good things about them but in their response they apologies?? This is really weird
LG Electronics's replyOfficial
12 Aug 2019, 09:14Good Day Alun.
It is indeed pleasing to receive complimentary remarks about our service.I wish to take this opportunity to thank you for the time and effort to bring this to our attention.
Kind Regards.LG Customer Care
It is indeed pleasing to receive complimentary remarks about our service.I wish to take this opportunity to thank you for the time and effort to bring this to our attention.
Kind Regards.LG Customer Care
LG Electronics's reply12 Aug 2019, 09:14
Official
Good Day Alun.
It is indeed pleasing to receive complimentary remarks about our service.I wish to take this opportunity to thank you for the time and effort to bring this to our attention.
Kind Regards.LG Customer Care
It is indeed pleasing to receive complimentary remarks about our service.I wish to take this opportunity to thank you for the time and effort to bring this to our attention.
Kind Regards.LG Customer Care