1 reviews | Active since Sept 2015
Full of games
I fail to understand this statement from one of the big company like LG ( actually that is not my job) what kind of response is this ? This is extremely rude. I was referred to some guy called “H” to come assist me on how to connect all my LG appliances to my smart phone.I explained to him i am a huge fan of LG . All my appliances are LG . We agreed on the specific date later he changed , we agreed again on the next day still he never communicated . I texted him again that can we do it on Monday the 15th still he never said anything . Till I texted Tuesday the 16th to please referred me to somebody else . What he does was to sent me LG group contacts details . Whole week i waited for nothing. Why did he promise me to come ?i don't think this person have ever attended customer service course . Definitely he need to attend
My name is Reuben from LG Customer Care,
I do apologize for the bad experience that you have had to endure.
I have lodged a formal complaint on the system and your reference number is as follow: VCU***
An LG representative from the complaints department will contact you shortly in order to resolve the issue that you are experiencing.
Warmest Regards
LG Customer Care
My name is Reuben from LG Customer Care,
I do apologize for the bad experience that you have had to endure.
I have lodged a formal complaint on the system and your reference number is as follow: VCU***
An LG representative from the complaints department will contact you shortly in order to resolve the issue that you are experiencing.
Warmest Regards
LG Customer Care