1 reviews | Active since Jun 2019
Fridge suddenly stops cooling after two years.
An LG technician said that the fridge is irreparable because there are stuff that burnt. Because I was so confused by this, I alternatively called another technician who then said that the compressor is not running. Funny thing is that the compressor has a 10 year warranty. I then contacted the LG technician to ask why he did not mention anything about the compressor. The Technician now says that there was a leakage which eventually damaged the compressor. So what now? I should throw away the fridge? Did I really spend R17k for a product that only lasts two years? All our houses are fully equipped with LG products, so this experience does not begin to explain how disappointed I am. My family has been brand loyal for more than 20 years now. Someone please help!
Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.LG Customer Care.
Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.LG Customer Care.
