DT
Denucia T

1 reviews | Active since Jan 2019

29 Jan 2019, 11:26

***ken Fed-Up

I am disgusted at the service I have been receiving from LG and B & D (Their technicians).

Over two months wasted and a **** load of money and no one has fixed my washing machine as YET! Or come out to look at it!

It's January, my call was logged to them on Dec 03, and still a broken washing machine!

Their support staff has been lying to me!

B&D wants to hear nothing of their *********** staff and makes me out to be a **** when I've told them no one called to come it fix my washing machine!!!!

I'm so fed up of this!

I had to ask friends and neighbors to do my washing by them spending money on another household which I can't afford in the first place because I'm unemployed!

LG seriously needs more honest ****ing staff!

I've worked at Amazon for a very long time and I know what customer service is... I've received ***** as such from them!

When I've told B&D my side of the story (Without one cuss word, I was rude) that lady made me so angry, it's not even funny!

I hope LG sees this and get into contact with me as an because I'm very ready to go to a Newspaper with this utter bull****!

0
Replies (3)
LG Electronics
LG Electronics's reply29 Jan 2019, 13:39
Official
Good day Denucia.

Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly. 

Kind Regards.LG Customer Care.


Best regards,

DT
Denucia T's update29 Jan 2019, 17:09
Reviewer Update
Well someone from your offices called to say that the technicians are definitely coming today... It's after 5 and still no one... Your 54 number is out of use because of being out of business hours... The call was not an amicable one, AGAIN ****ing Putrid service as someone in the background kept on chirping in! I'm so annoyed at LG right about now! I feel like I should be reimbursed for all the unnecessary money I've spent on this matter!!
LG Electronics
LG Electronics's reply30 Jan 2019, 08:07
Official
Good day Denucia.

Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly. 

Kind Regards.LG Customer Care.


Best regards,