1 reviews | Active since May 2016

01 Aug 2025, 17:13

Faulty 12/8kg Washer and Dryer

Good day

I will write every day until I receive my money back from LG.

I have paid R17,000 for a washer/dryer. In the first week, it was reported and said it is normal.

The case is now with the head of sales. He is pathetic. I have to wait three weeks for parts, and the item has been faulty since day one.

LG needs to get its ducks in a row and hire someone who can do the job.

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Replies (1)
LG Electronics
LG Electronics's reply17 Sept 2025, 09:01
Official
 Thank you for escalating the matter.
 I'm thrilled to share with you that your complaint has been successfully resolved, marking its closure. I hope our assistance met your expectations and left you feeling satisfied. If you need any further assistance, please don't hesitate to reach out. We're always here for you!