FALSE ADVERTISING ON ELECTRONIC GOODS THEREBY MISLEADING CONSUMERS

HI I RECENTLY WENT INTO GAME STORES WESTWOOD MALL DURBAN DURING THEIR BLACK FRIDAY SALE TO PURCHASE A WASHING MACHINE .I WAS LOOKING FOR A 16KG WASHING MACHINE AS THE ONE THAT I HAD HAD AN ELETRONIC FAULT HENCE I WAS SCEPTIC TO PURCHASE THE SAME BRAND AGAIN .THE SALES PERSON ASHWIN ADVISED ME TO GO WITH THE LG 16KG TOP LOADER AND HE PROCEEDED TO POINT OUT ALL THE PLUSES WITH PURCHASING AN LG PRODUCT ON THOSE MERITS I PURCHASED IT. ON THE MACHINE IT STATED THAT IT WAS A 16KG AND THATS WHAT I NEEDDED. I TOOK DELIVERY A FEW DAYS LATER .ON OPENING THE MACHINE THE FIRST THING I NOTICED WAS THAT THE DRUM WAS SO MUCH SMALLER IN SIZE THAN MY PREVIOUS ONE I SHRUGGED MY SCEPTICISM OFF AND PROCEEDED TO TRY AND LOAD MY BLANKET INTO THE MACHINE IT BEING A 2PLY FUR PILE .IMAGINE MY SURPRISE WHEN IT DIDNT FIT MY PREVIOUS 16KG COULD HOLD MY FUR PILE AND NORMAL BLANKET COMFORTABLY .I GOT MY ELECTRONIC SCALE OUT AND WEIGHED A BASKET FULL OF CLOTHES AND LOADED IT .THIS MACHINE IS PUNTED AND SOLD AS ONE THAT HOLDS 16KG OF DRY WASHING BUT IN REALITY IT BARELY EVEN HOLD 12.5KG .LG IS MISLEADING THE CONSUMER I CONTACTED LG SENT THEM A VIDEO WITH PROOF OF THE MACHINES CAPACITY THEY STILL HAVENT GOT BACK TO ME AS YET. I AM DISGUSTED WITH THEM BECAUSE LG IS AN INTERNATIONAL GIANT AND YET THEY MISLEAD CONSUMERS WITH THEIR FALSE ADVERTISING.THE MACHINE DOESNOT SUIT THE PURPOSE FOR WHICH I PURCHASED IT AS WELL AS I LOST OUT ON PURCHASING A MACHINE THAT REALLY WAS A 16KG AT A DISCOUNTED PRICE DURING THE BLACK FRIDAY SALE.....