AK
Azam K

1 reviews | Active since Jan 2018

04 Jan 2018, 20:34

False Advertising. Lg washer dryer combo 8/5 kg Model: FH4U2TMP8S

Without doubt the biggest waste of R8500. I recently purchased the combo machine from Makro ,on the recommendation of the salesperson, as being the best machine in the market with the ability to seamlessly wash and dry clothing ( This also appears on a sticker on the face of the machine), Barely a month after purchase, I have tried four different settings ,including settings based on the LG call Centres recommendations , and still the machine has dismally failed to deliver a wash and dry combination.. ( I have a full record of dates and all modes tried) The technician upon visiting site , clearly explained that the machine does not wash and dry as indicated, but requires that a load be washed, then clothing removed from the machine to reduce the load and thereafter, the dry cycle needs to be activated. Even after trying this, the machine still failed to deliver a properly dry load of clothes.

I am at my wits end and would like to suggest to others not to be duped into making this wasteful purchase.

0
Replies (3)
LG Electronics
LG Electronics's reply08 Jan 2018, 11:47
Official

Good day,

Thank you for your correspondence. I must apologise for the inconvenience caused.An employee from LG will contact you.

Kind Regards,

LG service Team.

AK
Azam K's update11 Jan 2018, 15:14
Reviewer Update
Absolutely unbelievable , I am still waiting for that call..... I have in the interim taken the time to contact LG , who absolve themselves of their own product and instead have again referred me to IRS Tronics. IRS Tronics have in turn referred me back to Makro.. All I want know is for this machine to be taken off my premises and a full refund.....
AK
Azam K's update11 Jan 2018, 15:14
Reviewer Update
Absolutely unbelievable , I am still waiting for that call..... I have in the interim taken the time to contact LG , who absolve themselves of their own product and instead have again referred me to IRS Tronics. IRS Tronics have in turn referred me back to Makro.. All I want know is for this machine to be taken off my premises and a full refund.....