NG
NESHARA G

1 reviews | Active since Feb 2019

28 Jan 2020, 15:18

false advertising

i have taken out a contract from cell c in September and was advised that the LG Q60 was water proof even on the specs of the phone states that, and if you google its states best water proof device, But this turns out to be false advertising as this phone is not waterproof as my son accidentally spilled water over it and it stopped working now i was told that there is nothing that can be done and i must pay for the phone till the contract ends or settle it, i need some one to advise me as this really frustrating.

Thanks

0
Replies (1)
LG Electronics
LG Electronics's reply28 Jan 2020, 16:01
Official
Good day Neshara,

The only LG phones that are waterproof fall within the G series and the V series.

The LG Q60 is not waterproof unfortunately.

So you would need to have it repaired by LGs repair agent although there would be a cost involved, of which they would be able to inform you of.

Warmest regards
LG Customer Care