1 reviews | Active since Feb 2014
Extremely frustrated with LG's quality
<p>My LG G4 phone stopped working after just a view months. It won't switch on and is totally unacceptable.</p> <p> </p> <p>I have taken the phone back to the service provider and they told me it was the 7th one this month. They also told me that it would take at least 14 working days to repair.</p> <p> </p> <p>I would like to know how LG is going to recompensate their customers? We are left without our mobile devices while our service providers keeps charging us our full months fee (even though we don't even have a phone for half of the month)</p> <p> </p>
Thank you for getting in touch ! Your query/ concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Thank you for getting in touch ! Your query/ concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Dear Hendrik
Thank you for the mail below.
If your phone has the symptom it needs to be checked by the Network service centre.
They will load the software as that shall revive the phone.
If the software fails they will replace the Main PCB of the unit.
Regards
Amos Mamabolo
Dear Hendrik
Thank you for the mail below.
If your phone has the symptom it needs to be checked by the Network service centre.
They will load the software as that shall revive the phone.
If the software fails they will replace the Main PCB of the unit.
Regards
Amos Mamabolo