1 reviews | Active since Jul 2009
Extremely bad aftermarket service
<p>i bought an LG lightwave microwave in April 2016. It never heated foods quickly but i thought it was because it doubled up as an oven. However in Feb 2017, it totally stopped working. I took it to the dealer i vbought it from and they sent it to LG repairer. This took a month. In the meantime, i was not kept informed and was without a microwave for that period. I accepted it. When i got it back, it worked for a while and then i realised it really wasnt warming food up quickly which shouldnt be if it's termed microwave. I called LG and they said take it in. 2 weeks later and i am still fighting. Apparently, thats how LG's system works. I will get microwave back when they get parts from Dubai.</p> <p>seriously, so i must live in the dark ages without a micrwave. The LG chat consultant Reuben wasnt exactly helpful either. Told me to call LG and gave me number. Didn't even offer to get them to call me. How rude. So now i wait.</p> <p>I am absolutley frustrated. Will never buy nor recommend LG to anyone ever again</p> <p> </p> <p>Disgusted with Lg's service</p> <p> </p>
