MH
Mbali H

1 reviews | Active since Oct 2019

15 Nov 2020, 13:41

Expensive for nothing fridge (we want our money back)

LG electronics are a total waste of money, we bought a fridge for over R16000 and the ice maker keeps giving us issues, their technicians have changed the ice maker and guess what? the new one is still giving us issues and they keep sending technicians to come and repair this useless product even though I've reported to Makro multiple times that we do no want the fridge no more because its not functioning as it should, we have had it for less than 2years yet technicians have been to our house 4 times already, this is completely unacceptable for the amount of money we paid.

0
Replies (3)
LG Electronics
LG Electronics's reply16 Nov 2020, 11:31
Official
   Good day 

kindly contact me via email on ***.

Regards
LG Customer Care 

MH
Mbali H's update16 Nov 2020, 17:06
Reviewer Update
Please provide a valid email address so i can email you
LG Electronics
LG Electronics's reply24 Nov 2020, 14:12
Official

Good day Mbali
Apologies for the inconvenience.
kindly note that we are unable to view your details on the platform.
Please call the LG toll free number and request to speak to Olivia or Reuben.
 They will be able to assist with the complain.
Regards
LG Customer Care