1 reviews | Active since Oct 2011
error on my LG phone for the past month
I contact LG on ***regarding a error I keep on getting on my phone. LG (Norma) advised me that I have to go to Vodacom and they will fix it up as they need to plug something in my phone and it will sort out the problem I spend more than an hour at Vodacom and the technical person could not assist me he tried to delete stuff and put stuff on and I still have the same problem. I contacted LG once again with the same issue I have I spoke to Norma once again and she advise me that she will get back to me up to now she still did not get back to me which I think is VERY BAD SERVICE.Today I phoned to find out if I can speak to Norma she is not in the office. I requested to speak to a supervisor as I cannot do anything then this message pop up and I am getting frustrated now. They told me they will put me through Goodman he phone is ringing and no answer I had to phone back as you cannot even leave a message I have ask the lady to give him a message I still did not get any call from Goodman. I tried to speak to another supervisor without any luck. I personally think that LG service is extremely bad and nobody get back to you.<br> <br> I need to sort out my phone as I use it for work.<br>
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvience you have received . Our customer service manager will be in contact with you to discuss your concerns in detail.
Kind Regards.
LG service Team.
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvience you have received . Our customer service manager will be in contact with you to discuss your concerns in detail.
Kind Regards.
LG service Team.
