1 reviews | Active since Dec 2014
Dont waste your money on LG products,
I bought a 44LT LG microwave on the 16/04/2016 at a cost of R2200.00, Some time in January or March 2017 the microwave decide to stop working, so I sent it in for repairs from where I purchased it, (the only thing that was irritating after the repair is that the microwave was noisier/louder when operating and picked up some form of a rattle), 2 weeks later I got it back and was working fine until March 2018, and so I sent it in AGAIN to get repaired, this time it took even longer as they got it mixed up from the first repair, the repairer couldn't understand why it was back, yesterday the microwave decided to stop heating AGAIN and this is why im now writing this review, I think this is totally unacceptable, (how long is the repair guarantee the microwave isn't even 3 years old and has now broken 3 times, on both the previous times no one says what the problem is, they just say it has been repaired. The only work this microwave does is cook rice maybe 2 or 3 times a week and warm up the children's milk for breakfast in the morning and reheat the odd plate of food, most of my friends have the AIM microwaves that cost them R500.00 and they are still working 10 years later. This is the LAST LG item that I will ever purchase, the LG products are really a piece of junk if the rest are to be as good as this microwave, when I phoned the LG care line all that they say is I must send it in for repairs, thanks for nothing, your customer service is as good as your products, absolute *******.
Thank you for your correspondence I must apologise for the inconvenience caused . An employee from LG will contact you shortly .
Kind Regards .
LG Customer Care .
Thank you for your correspondence I must apologise for the inconvenience caused . An employee from LG will contact you shortly .
Kind Regards .
LG Customer Care .
Thank you for your correspondence. I will escalate to our service agent for further assistance.
Kind Regards.
LG Customer Care.
Thank you for your correspondence. I will escalate to our service agent for further assistance.
Kind Regards.
LG Customer Care.
