CC
Christo C
1 reviews | Active since Apr 2011
19 Jul 2021, 17:29
DONT BUY LG MICROWAVES THEY ARE EXTREMELY UNRELIABLE
My LG Microwave broke 4 months after the warranty lapsed. I am now sitting with a R1500 repair bill and LG is shrugging their shoulders.
I have left a shockingly negative review urging customers rather to buy other brands on the websites of Hirsch's, Takealot, Tafelberg, Game, Makro, Builders and will continue recommending other buyers not to buy LG products.
To pay R3k for microwave and it only lasts 27 months is RIDICULOUS! I have another no name microwave used for camping working 100% since 1998.
Helpful (0)
Replies (1)0
Replies (1)
LG Electronics's replyOfficial
20 Jul 2021, 15:39Good day, my name is Reuben from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to the complaints department and your complaints reference number is as follows: VCU***
An LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
LG Electronics's reply20 Jul 2021, 15:39
Official
Good day, my name is Reuben from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to the complaints department and your complaints reference number is as follows: VCU***
An LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care