JS
Jaco S
1 reviews | Active since Mar 2012
05 Jun 2022, 12:40
Dont buy a LG Microwave
I purchased a LG microwave with a 10 year Warranty. The microwave broke. I phoned LG and they referred me to their repair agent. The repair agent charged me R300 just to inspect the microwave. And then I also got a bill of R1100 to repair it, yet it states that all is covered under the warranty except the labour to repair it which I am glad to pay. But this is not the case. The repair agent say only the Magnatron is covered by the Warranty.
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Replies (1)LG Electronics's replyOfficial
06 Jun 2022, 09:43 Good day, my name is Olivia from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
LG Electronics's reply06 Jun 2022, 09:43
Official
Good day, my name is Olivia from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
