1 reviews | Active since Aug 2020
Dont buy a LG flat screen television
DO NOT EVER BUY A L.G FLATSCREEN.I just had such a bad experience of service and backup it is unbelievable to bare to explain it,but I feel potential customers should be aware about these LG products. I purchased an 75 inch TV UHD model 75um7180 .I hardly used it for 4 months when I put it on one day only to find it with white lines.Call LG technician in who spent exactly 1 minute on his assessment walking out saying the TV has a crack internally.Phoned LG head office no support only the customer blame game sends me a repair quote R2000 more than what I paid for the television.He says physical damage to the television yet there is proof on the net that these products crack due to internal thermal heating. I currently have 3 other flat flatscreens all from brands working perfectly for a very long time in my house.Please do not buy these products rather stick to Samsung or other brands where the after sales backup is there for the customer .If anyone needs more information and copies of my correspondence with LG please feel free to contact me.I have lost a large sum of money due to this brand .Dont make my mistake !!
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Thank you for your message.
Please accept our sincere apologies for the incovenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
An LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
