Does LG even care about the customer??

<p>Empty promises from LG has now left me without a phone for the past 3 weeks and today I asked my local Vodacom shop to see if they can see if anything has been done on my reference number for my phone and they have not done anything. When telling Tony the manager about the bad service and empty promises from Amos who was handling my repair her laid back attitude should have sent out warning signals from the get go. This was after their call center promised to call me back 4 times and eventually another agent informed me that the department they work in does not even work with the device I have a problem with.</p> <p> </p> <p>The problem on my device is also a common problem since the launch of the device but for some reason these problems were never reported through to the cellular shops that sell the phones. So since the first time I went to complain about my phone, about 3 weeks after I got it, the Chatz Cellular store just kept on telling me it must be settings and changed settings and sent me on my way. Now after 9 months of this I finally send my device in and now they saying that it beyond economical repair even though the problem is listed as one of the most common problems relating to these devices since they were launched worldwide on numerous websites, some people report having to go through 6 devices before the one they received worked correctly.</p> <p> </p> <p>I can't believe a company as big as LG has 0 customer service/care. It’s like it just does not matter to them what I think or what my problem is. I will NEVER use an LG device again and will be sure to warn as many people as possible against their devices. My experience has been ridiculous. </p>