1 reviews | Active since Oct 2017
Do not do business with LG and James Kekana
LG and Steve Kekana stole our PLASMA TV. In July 2017 our LG Plasma TV stop working. We called LG service centre for assistance. The technician by the name of James Kekana was scheduled. He came and diagnosed the TV and find out the problems were on X or Y parts. We paid him the call out fee, he promised to order parts. While we were waiting for parts he did not communicate and answer his calls. The parts took about two weeks to arrive. He came to fit the parts and to our disappointment the TV did not switch on still. He suggested to take the TV with him to his work shop or something for further tests so he can order more parts. No communication from him again after two weeks again he decided to answer his phone. He then told us that he had ordered parts and they will take 7 weeks to arrive to South Africa then there was nothing we can but to agree and wait. He did not communicate and answer my wife calls. After nine weeks I decided to call him. He said he still waiting for more parts that will arrive in two weeks that was in second week on of September 2017.We had to wait again. Every time when we called his cell phone for follow up he does not answer. He is been ignoring our calls since and when call his company we are send from pillar to post no one can help. The conclusion is , we were ****med by LG and their employee James Kekana cell number ********** 090 I also have his car registration and address.
