DISAPPOINTING SERVICE LG....lifes not good!
Good day
I have been trying to repair a dishwasher that is still under warranty for 3 weeks now.
I am really not impressed with LG
The technician arrived yesterday but was unable to do the repair as he didn't have the warranty or any knowledge of it. He could conform it was an AE which I had already told LG. He left and im still sitting with an unusable dishwasher.
I was told by Derlwyn that I would not have to wait and the technician would come back today, so for a 2nd day in a row, someone had to take leave to open for the technician, who has not arrived.
I have received no communication from Derlwwn today, and if I try call him there is no answer.
Regards Lindsey
Helpful (0)
Replies (2)0
Replies (2)
LG Electronics's replyOfficial
10 Jul 2019, 13:57Good day Lindsey.
Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.LG Customer Care.
Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.LG Customer Care.
LG Electronics's reply10 Jul 2019, 13:57
Official
Good day Lindsey.
Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.LG Customer Care.
Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.LG Customer Care.
's updateReviewer Update
22 Jul 2019, 11:57Good day.
I am ONCE AGAIN waiting for LG to respond to emails, this is after having escalated the matter to managers who dont seem interested to assist with the problem.
I am ONCE AGAIN waiting for LG to respond to emails, this is after having escalated the matter to managers who dont seem interested to assist with the problem.
's update22 Jul 2019, 11:57
Reviewer Update
Good day.
I am ONCE AGAIN waiting for LG to respond to emails, this is after having escalated the matter to managers who dont seem interested to assist with the problem.
I am ONCE AGAIN waiting for LG to respond to emails, this is after having escalated the matter to managers who dont seem interested to assist with the problem.