Disappointed, So disappointed with LG electronics.

I recently bought a new LG front loader 7kg washing machine model no: FH0J3HDNP5P to replace the one i had for l0yrs same 7kg LG front loader. I have had the new machine for 6days today. Most laundry programmes from the old model have been removed in the new machine. When my machine is on i cannot walk past cause its a touch screen and the power will turn off if my body comes into contact with the selection screen , difficult to resume cycle as i activate the child lock during use. The drum of the new machine is smaller than that of the old one of the same size. I actually took my tape i measured the inside of the new machine drum from back to front is 24cm, top to bottom and side ways is 48cm. And that of old model same 7kg the inside drum back to front is 30cm and top to bottom and sideways 48cm. Where did the 6cm back to front of the drum on the latest range go. Have your washing machines go Thin? Please LG explain to me how is it still 7kg drum capacity when the drum size is 6cm smaller? My laundry comes out creased, where did the crease care programme go on your latest model? Then there is residual water on the gasket that cannot drain out after use. I am frustrated. I called your customer care line yesterday on a Sunday and there were not operational. I phoned in this afternoon when i was at work then i could not be helped without the serial number. Tried to register the item on your app and QR scan since yesterday without winning. I am texting now, i have spent the evening trying to figure out how i can benefit from your product. Not winning. I cannot drain the gasket myself each time after use with your latest range, the old model did not give me any problems from day one i bought it in 2012. I feel like i have downgraded by buying your latest range.