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Neil B

1 reviews | Active since Aug 2015

31 Jul 2018, 20:25

Defective white spots on LG plasma TV

I have an LG plasma TV that has developed "white spots" on the screen. Looking on the internet it is clear that this is a common defect of LG TV's as far back as 2015. Yet LG want to hide behind their warranty which means if the TV is older than 2 years - they will not repair it. The white spots is so common that there are youtube demonstrations on how to fix it by dismantling the TV and re-sticking the part that have become unstuck. This is unfair as they knew about this defect when they sold it - if they sold cars they would have recalled all these by now

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Replies (1)
LG Electronics
LG Electronics's reply01 Aug 2018, 08:28
Official

Thank you for your correspondence I must apologise for the inconvenience caused. An employee from LG will contact you shortly.

Kind Regards.

LG Service Team.