DAY LIGHT ******* FROM LG - FAULTY PRODUCTS

I have purchased 2 of the LG TV's 2 years back and 1 of them had a sleeping mode problem that I for one never knew that it would become a serious matter today. On Wednesday after work I got home and switched on my TV as per norm, watched it but while watching it started its sickness of sleeping but still had a sound coming out from it as usually. I then decided to go to bed while the drama was happening. Next day, the same routine happened but to my surprise now the TV 's light is on but does not switch on at all.

This morning I got to work, called the call center and explained my problem but I was told that I need to pay an amount of R480.00 for a call out fee that will exclude their parts and I don't know what else. I am really disappointing and disgusted with your guys service. I mean this is your product technical problem and now I have to suffer just because you guys are after our money after we have supported your product for such a long time. To even think that i wanted to buy a Fridge for my mom today from LG. Like really????