BO
Basil O

1 reviews | Active since Aug 2013

15 Mar 2018, 09:19

Customer Care ?

I have a customer complaint with LG Electronics (Television) For three day's been trying to contact their Customer Care on ***after long wait the agent told me to call ********** the operator ask me to hold after a while she transferred my call to Customer Care. Only a voice mail to say that the mail box was full, end of call !! I then called ***and was told to call ********** (no reply) I the send them a e mail and they rep**** with a mail ********** to call ***. Called this number again and wad told to call ********** . By this time I ran out of patience and the lady that answered the call, I told her that his was the worst experience I have had trying to get hold of some one in Customer Care, she took my number and will get someone to contact me. I have a problem with one of their service agents and would like their help.

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Replies (2)
LG Electronics
LG Electronics's reply15 Mar 2018, 11:49
Official

Thank you for your correspondence. I must apologise for the inconvenience caused. An employee from LG will contact you shortly.

Kind Regards.

LG Customer Care.

Best regards,

BO
Basil O's update15 Mar 2018, 17:26
Reviewer Update
Thank you, waiting for your call