LW
Lehlohonolo W

1 reviews | Active since May 2016

23 Nov 2018, 09:21

Cheap quality products

I must say...I'm truly and absolutely disheartened by LG, I bought myself an ARX10 a while back, almost 2and a half years ago, it cost me R11000 and came with a 2 year warranty....and for that price one would assume it would be a good quality product and hey since it's from a major brand like LG what could go wrong....exactly after the 2 year warranty elapsed the amplifier started giving in, it came on but no sound...then as if that wasn't enough, the DVD player (which I hardly ever used...in the 2.5 years that I've had it I used in no more than 10 times....the DVD player also gave in...it switches on when it feels like it....I honestly feel like I've wasted my R11000, I mean I've had a Sansui AMP from 2001 and it still works like a charm...and that is the Amplifier I use the most, the LG ARX10 was one of those I used once in a while ut it completely bombed out in less that 3 Years...I would urge anyone not to buy any LG products...they are not good quality, you'd just be wasting your money

0
Replies (2)
LG Electronics
LG Electronics's reply23 Nov 2018, 09:28
Official
Thank you for your correspondence I must apologize for the inconvenience caused . An employee from LG will contact you shortly .

Kind Regards.
LG Customer Care.

Best regards,

LG Electronics
LG Electronics's reply29 Nov 2018, 15:04
Official
We contacted the customer and advised him to take his unit to LG approved repair center but customer said he will take it to his preferred repair agent. 

Best regards,