NW
Nadine W

1 reviews | Active since Feb 2014

17 Dec 2015, 14:27

Cannot repair the TV after taking our money.

I booked the the tv in for an assessment on the 28 nov whereby I had to pay R200 .<br> <br> I then received an sms on the 1 dec saying that total amount for repairs \labour and chassis assembly"R2165 which I agreed and had to pay before they go ahead with the repairs.<br> <br> On the 7th dec I then received a call from them saying that the tv cannot be repaired as the parts are discontinued."""

0
Replies (1)
LG Electronics
LG Electronics's reply17 Dec 2015, 14:44
Official
Hello NadineWIJ,

We have noted your concern. Thank you for bringing this matter to our attention.Apologies for the inconvience you have received. We have escalated the matter and feedback will be provided to you soon.

Kind Regards.

LG Customer Care.