CB
Candice B

1 reviews | Active since Mar 2016

13 Mar 2016, 18:05

Brand new phone with machanical errors

I am a loyal HTC user, however when it came to upgrading, Cell C no longer stocked HTC's. So i was forced to buy a different brand, the LG sales rep in the Cell C store attempted and succeeded at selling me the LG G4 Smartphone. I told him about an LG phone I had owned prior to using HTC only, further said that that LG phone's speaker blew in less than a month of me owning it. He assured me that LG had since produced good reliable phones and that there had been no returns as of yet. I have owned this LG now for just over one month... no drops, no water damage and no virus but as I'm typing this report I can see the phone restarting itself. The screen freezes and turns to static then it restarts... over and over. <br> <br> I am extremely dissatisfied and disappointed with this phone, and even more disappointed for going back to this brand I had deemed unreliable.

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Replies (1)
LG Electronics
LG Electronics's reply13 Mar 2016, 18:48
Official
Hello CandiceButhelezi,

Good Evening
Thank you for your correspondence
An agent will be in contact with you during business hours tommorow to further assist
We apologize for any inconvenience caused
Kind Regards
LG Service