1 reviews | Active since Jul 2016
Brand NEW LG V20 smashed screen that is supposed to be MIL-STD-810G rating
<p>Firstly I absolutely loved my phone couldnt get enough of it first time I had ever tried an LG phone and I was impressed but sadly I am starting to think I mad a bad choice. </p> <p> </p> <p>What sold me on the phone were two things: the camera and the MIL-STD-810G rating which meant that this phone should last pretty well for two years. </p> <p> </p> <p>Well my thoughts were wrong!!!</p> <p> </p> <p>My phone is brand new only 3 weeks old (Less when the screen actually cracked) It was on the couch and as i sat down it slid off about less than 30cm to the ground landed on its back, yes not even on the front and the entire screen shattered. </p> <p> </p> <p>I had the protector case that it came with and the screen guard that it came with but yet it still shattered. </p> <p> </p> <p>This is not supposed to happen on a MIL-STD-810G rating and if you say you cannot guarentee every phone then its faulse advertising and you shouldn't be selling it under that. </p> <p> </p> <p>Its dissipointing that you dont have a free screen repair like Samsung does, I think next time things like that will lean me more towards getting another brand. </p> <p> </p> <p>I had a Huawei G8 for more then a year and dropped the phone so many times but its never ever cracked and that is not MIL-STD-810G rating</p> <p> </p> <p>I cannot afford to have the screen repaired and even if I wanted to all the main outlets dont repair. </p> <p> </p>
Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Hi LG, it seems your "asap" and my asap are two different asaps because i have not heard anything from anyone looks like you are living up to your reputation of bad service!!
Hi LG, it seems your "asap" and my asap are two different asaps because i have not heard anything from anyone looks like you are living up to your reputation of bad service!!
Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
