Beware of Purchasing a LG Product.

Be very careful when you decide to buy a LG product. Sub-standard quality and even worse after sales service. I lost picture on my LG 65" QNED 4K TV 10 1/2 months after purchase. I phoned their customer "don't care" department and got totally messed around by the first operator I spoke to. She then transferred my call to a virtual assistant on Whattsapp who was virtually dumb. After my 3rd try I was put through to a male operator who tried his best to help and managed to find a service company based in Mossel Bay who refused to come to Plettenberg Bay to look at the problem. The following day having heard nothing I again phoned LG and I was informed that a courier company will be asked to come around and collect my TV and take it to Mossel Bay. When I explained that I am a 73 year old man who cannot lift a 65" TV off the wall without breaking it, I was told to get the company who put it on the wall to take it off at my cost. Hello this product is still under guarantee. I wonder if if the courier will ever arrive and will my TV ever get repaired if this is how LG treats is customers.