1 reviews | Active since Aug 2017

01 Aug 2017, 18:09

Bad service from LG

<p>On 17 September 2011 I bought a LG dish washer from Makro in Wonderboom. It came with a 10 year guarantee on the motor. The dish washer has now stopped working and reports an LE motor trouble error. Makro has referred me to the LG service department. I contacted them last week Thursday and they promised to send a technician on Friday or latest Monday. No technician has arrived until now. I have contacted LG and escalated the matter. Rudi from LG contacted me today and promised to send a technician urgently to my premises. Nobody phoned or arrived.</p> <p> </p> <p>I’m very unhappy with the manner in which LG is dealing with the matter and request your assistance in getting my dish washer repaired. Details as follows:</p> <p> </p> <p>Name : AJ McKenzie</p> <p>Type of dish washer : Front Load Direct Drive</p> <p>Model : D1417WF</p> <p>Serial : 010KWQW00532</p> <p>Complaint reference : RNU ********** 34529</p>

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