lA
leigh A

1 reviews | Active since Dec 2017

14 Dec 2020, 09:27

Bad service

Use ever service, came to collect my tv on 30 November and since then they have been chanting me around. I am so furious I will never ever buy an LG product in my life and all my appliances are LG and I am so scared for dealing with them again. People come to my house and see the empty bracket on my wall where my tv is supposed to be and think my tv has been repossessed. This is not on

0
Replies (2)
LG Electronics
LG Electronics's reply14 Dec 2020, 10:50
Official
Good day,

My name is Reuben from LG Customer Care,

I do apologize for the bad experience that you have had to endure.

I have lodged a formal complaint on the system and your reference number is as follows: VCU***

An LG representative from the complaints department will contact you shortly in order to resolve the issue that you are experiencing.

Warmest Regards
LG Customer Care
lA
leigh A's update15 Dec 2020, 09:33
Reviewer Update
I will not get excited about your response, I have heard so many promises and lies so I will expect the call when I get it