BAD SERVICE
I GOT A LG MOBILE PHONE AND SEEMS TO HAVE SOFTWARE PROBLEMS AND LG SA TOLD ME TO USE THERE AGENT AFTER GOING THERE SPEAKING TO STAFF I WAS TOLD THAT IN ORDER TO GET SOFTWARE UPGRADED I NEED TO BOOK UNIT IN AND IN PERIODE OF 10 DAYS THEY WILL ATTEND TO IT .I BOUGHT LG PHONE PAY MORE THAN NORMAL CHEAPER PHONES BECAUSE THEY ADVITISE HOW GOOD THERE PRODUCTS ARE THEN TO BE TOLD I HAVE TO WAIT 10 DAYS .WHY DO I WANT TO BUY ANOTHER LG PRODUCT I THINK WE ARE GETTING **** SERVICE IN THIS COUNTRY
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LG Electronics's replyOfficial
29 Jan 2016, 12:13Hello benbezuid,
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
Best regards,
LG Electronics's reply29 Jan 2016, 12:13
Official
Hello benbezuid,
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
Best regards,