CW
Craig W
1 reviews | Active since Aug 2020
24 Jul 2022, 12:28
Bad Quality But The Service Is Worse!
My 40l LG microwave blew after heating something for ten to fifteen minutes. This is the second time this has happened after using it for a short while. It took a week to get hold of the right person at LG and then another week for it to be collected. LG has now had it for more than a week and no one at LG can provide me with feedback. In the meantime its been three weeks without my microwave and no one knows whats wrong with it. This is not my first LG product to give problems and have no support but it's certainly my last.
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LG Electronics's replyOfficial
25 Jul 2022, 09:48 Good day, my name is Olivia from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
LG Electronics's reply25 Jul 2022, 09:48
Official
Good day, my name is Olivia from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care